Q: How can
I receive a printed catalog of Slingshot Entertainment Films?
A: Click on the Print Catalog button on the bottom of
our home page. This will take you directly to our catalog. Follow
the instructions and you will be able to print VHS, DVD or our entire
Q: What do
I do if I find my Slingshot DVD is defective?
A: Most retailers will take product back and exchange it for the same
title as long as you have a receipt. If you bought it directly from
SlingShot, please call 818-973-2480 and ask for Patty.
Q: I cant
find a title at my local retail store. May I order directly from you?
A: While SlingShot prefers to support our retail and internet partners,
we understand our product may not be available in your local area.
Please check the Ordering Info button on the bottom of
our home page for complete information on how to order our product.
Q: Will I get
the same experience from watching an IMAX ® film on my television
as I did seeing it at the theater?
A: Nothing can match the experience of watching a film on a 80 foot
screen at a Giant Screen Theater. However the picture quality of each
Slingshot Large Format DVD is unsurpassed and The Dolby Digital 5.1
or DTS soundtrack will remind you of your giant screen theater experience.
Q: What are
A: Motion picture studios require that DVDs include codes preventing
playback of certain discs in certain geographical regions. Players
sold in each region include a built-in code. Thus, discs bought in
one country may not play on players bought in another country. Regional
codes are optional. Discs without codes will play on any player in
any country. All SlingShot discs are made for playback in NTSC.
Players and discs are identified by their region number:
U.S., U.S. Territories
Europe, South Africa, Middle East (including Egypt)
Asia, East Asia (including Hong Kong)
New Zealand, Pacific Islands, Central America, South America,
Indian Subcontinent, Africa (also North Korea, Mongolia)
Q: If I have
a DVD-ROM drive, can I play DVDs on my computer?
A: DVDs are played in a DVD player hooked up to a TV. DVD-ROMs contain
computer data and are read by a computers DVD-ROM drive. Many
new computers can also play DVD-Videos. However, programming on DVD
was made primarily for stand-alone home DVD units.
Q: What's a
dual-layer disc? Will it work in all players?
A: A dual-layer disc has two layers of data, and one of them is semi-transparent.
Both layers are readable from the same side-- a dual-layer disc can
hold almost twice as much as a single-layer disc, for over four hours
of video. All DVD players and drives can play dual-layer discs.
Q: I see that
you have 3D DVDs for sale. Do I have to watch them with red and blue
A: Red and blue glasses, also known as anaglyph glasses, have been
used for stereoscopic viewing for years. These particular glasses
are best used for 3D artwork viewing and for 3D photographs. Although
attempts have been made for some home video and broadcast TV, anaglyph
glasses do not offer maximum 3D potential for home TV viewing. For
television, colors are not accurate, and the 3D illusion usually does
not come across vividly. Viewers often have complained of headache
or eye strain when using anaglyph glasses for TV. SlingShot uses the
3D shutter glass system with our product.
Q: I bought
your 3D glasses and the glasses are flickering. Can you help me?
A: The 3D shutter glasses will always have a slight flicker for normal
television viewing. The glasses are shuttering because they are syncing
up to the television signal to create true 3D when viewing a program
produced specifically for 3D shutter glasses.
I reduce the amount of flicker?
A: Yes. There are a few ways of reducing flicker.
programs using shutter glasses are best viewed in a dark room
or at night. Any bright light source other than your TV set can
cause a noticeable flicker effect.
sure the Picture/Contrast levels on your TV monitor are set at
the middle range setting to reduce flicker in your glasses. You
may want to reduce the COLOR intensity on the TV monitor as well.
is the picture hard to watch?
A: If the picture is hard for you to watch, you may be seeing reversed
3D images. If so, press the MODE button on your emitter sync box once
and the picture will adjust. A reversed 3D image means that the left
and right fields are reversed and the background will dominate the
am not seeing 3D on my screen. What is wrong?
A: There could be various reasons for this. Always remember that the
3D shutter glasses and emitters are fragile and need to be handled
you have a LCD, HDTV or Plasma monitor, shutter glasses are not
compliant. 3D shutter glasses work with sequential video fields
for standard TV monitors using line resolution.
you are using a projection TV with a LINE DOUBLER, you must turn
off the line doubler to view this program.
batteries inside your glasses could be dead. When new, these batteries
can last up to 100 hours of viewing. The batteries are 3 volt
Lithium series 1620 and can be found at any store selling camera
or medical batteries. The glasses require 2 batteries. Refer to
the main menu of the DVD for installation.
to see that your system is plugged in and connected properly.
Refer to the set up guide on the main menu of the DVD for installation.
sure that the eyes of the emitter are aimed toward your glasses
within a range of 6 feet. Do not block the eyes of the emitter
including adhesive tape.
sure you are viewing a 3D stereoscopic program intended for 3D
shutter glasses. 2D versions do not require 3D glasses.
Q: Can more
than one person view this program?
A: Yes. You can order additional glasses without an additional emitter
for cost savings. The recommended maximum amount of glasses to one
emitter for home viewing is 6.